To stay on top of your hospitality game, get in it! Avoid standing on the sidelines and completely immerse yourself within the many services your establishment has to offer and the evaluation process. Allow yourself to objectively know where exactly it is you stand. This way you will be able to not just know, but understand what changes need to be made and what your next steps may be. The more you immerse yourself the better suited you will be to catapult your property to the next level!