WYPR discussion featuring Michael Haynie, SR., Parkway Hospitality Management
Some employers say soft skills, like communication and leadership, are just as important in getting hired as technical requirements like typing or computer programing. But soft skills are a challenge for schools, not just figuring out what they are, but how to teach them … and test that they have been taught.
http://bbjonline.cachefly.net/BBJcast11-18-11.mp3
